Tech Alert
Workstation Crashing with Blue Screen
? KB Article: Workstation Crashing with Blue Screen – Resolved Issue Description A recently delivered workstation was reported to be experiencing frequent Blue Screen (BSOD) errors, particularly when the user worked on heavy design files. These ...
Viewing and Backing Up Running Configuration from QM9700 IB Switch Web GUI
Purpose This guide outlines the steps to view and back up the running configuration of the QM9700 InfiniBand switch using its Web GUI interface. Prerequisites · Access to the QM9700 IB switch Web GUI (IP address or hostname) · User credentials with ...
Fixing "Cable Data Invalid EEPROM" Error on NVIDIA QM9700 InfiniBand Switch
Issue On NVIDIA QM9700 InfiniBand switches, some ports may appear down and show an error such as: This issue is often caused by outdated CPLD firmware and can be resolved by updating the CPLD version on the switch. Root Cause The EEPROM error is ...
Updating Port Description on Mellanox Switches like QM9700
Objective To update the description for multiple InfiniBand (IB) ports on a Mellanox QM9700 series switch using the web interface. Prerequisites Administrative access to the Mellanox QM9700 switch's web interface. A pre-prepared list of commands with ...
Resolution of CPU CATERR Error Due to Socket Contamination
Resolution of CPU CATERR Error Due to Socket Contamination Issue: Servers were reporting a CPU CATERR error during POST or system logs. Cause: Upon investigation, the CPU was reseated, and it was discovered that heatsink compound particles had fallen ...
Managing OpenSM within NVIDIA UFM and getting OpenSM Logs from UFM
Overview In NVIDIA UFM (Unified Fabric Manager), OpenSM — the InfiniBand Subnet Manager — is managed internally by UFM rather than as a standalone systemd service. This allows UFM to control the IB fabric, collect telemetry, and maintain HA ...
Backplane Replacement for Supermicro AS-8125GS-TNHR-G1- 8U - HGX-H200
Steps for removal of backplane Power Down & Disconnect Use the operating system to power down the system Disconnect the power cord(s) from the power supply module(s) Remove Server from Rack (if required) Removing the Motherboard Tray Pull down the ...
Powering NVIDIA L40S GPUs in ASUS ESC8000A-E12P Servers
Powering NVIDIA L40S GPUs in ASUS ESC8000A-E12P Servers Overview When deploying NVIDIA L40S GPUs in ASUS ESC8000A-E12P servers, users may encounter a power connector mismatch issue. This KB article explains the root cause and provides the official ...
How to configure NTP Server on Mellanox Infiniband QM9700 Switch
Overview Configuring NTP (Network Time Protocol) ensures that the QM9700 switch maintains accurate system time. This is critical for logging, monitoring, and coordination with other devices in the fabric. Prerequisites Access to the QM9700 switch Web ...
How to Enable Split Port on NVIDIA QM9700 Switch
Overview This guide explains how to enable split ports on the NVIDIA QM9700 InfiniBand switch, using both the Web GUI and CLI methods. Split ports allow a single high-speed port to be divided into multiple lower-speed logical ports, providing greater ...
How to Change Default IB Interface in NVIDIA UFM (e.g., from ib0 to ib1)
By default, NVIDIA UFM binds to the ib0 InfiniBand interface during startup. If ib0 is down or unavailable, UFM will fail to start. In such cases, you may need to change the default interface to ib1 (or any other available IB interface). This article ...
Supermicro Super Diagnostics Offline (SDO) Test Tool
What is SDO Super Diagnostics Offline (SDO) is a powerful hardware diagnostic utility developed by Supermicro. It works offline and is OS-independent, capable of testing a wide range of server components to ensure system integrity and streamline ...
Using dmesg and Kernel Module Checks to Troubleshoot NVIDIA GPU Issues
Overview This article outlines how to use dmesg logs and kernel module commands to diagnose issues where the operating system fails to detect NVIDIA GPUs—even though they appear in the system's BMC (Baseboard Management Controller). When to Use This ...
3 types of electronic trade: SKD/CBU/CKD
In the fast-paced world of international trade within the electronics industry, manufacturing and assembly methods play a crucial role in optimizing costs, meeting market demands, and complying with regulations. Three common approaches are ...
Setup FTP access to rocky linux 9.5 server using vsftpd
Install vsftpd sudo dnf install vsftpd -y Enable and Start the vsftpd Service sudo systemctl enable vsftpd --now Verify the status: sudo systemctl status vsftpd Adjust Firewall Rules By default, the Rocky Linux firewall blocks FTP traffic. Allow it: ...
Accessing Services Running on a Different Network via Jumphost using SSH Local Port Forwarding
Objective Learn how to access services hosted on a remote network (such as an internal web server or application) from your local machine by leveraging a jumphost (also known as a bastion host) and SSH local port forwarding. What is SSH Local Port ...
Enabling X11 Forwarding on Ubuntu 22.04 to Run qluman-qt from a Head Node
Objective This article provides step-by-step instructions to enable X11 forwarding on a head node running Ubuntu 22.04 server edition and how to access GUI applications like qluman-qt from a login node using SSH with X11 forwarding. Edit SSH Server ...
Fix: High-Resolution Display Issue on ASUS ESC N8-E11V OOB Management & Ubuntu Server 24.04
When using the ASUS ESC N8-E11V server with Out-of-Band (OOB) Management via BMC (Baseboard Management Controller), users have reported that: The remote KVM session (accessed via HTTPS GUI) defaults to an unusually high resolution (1920x1200), ...
Nvidia Quadro Sync Installation
The NVIDIA Quadro Sync card is designed as an add-on card for NVIDIA RTX/Quadro series GPUs. The NVIDIA Quadro Sync II card fits into a free PCI Express slot within the system. Hardware Installation Steps to Install the NVIDIA Quadro Sync Card Power ...
Resolving "No Space Left on Device" While Extending an LVM Volume in Ubuntu
When you are trying to extend your LVM (Logical Volume Manager) partition but encountered a "No space left on device" error. Your home directory (/home/user) is mounted on /dev/mapper/ubuntu--vg-ubuntu--lv, which is already at 100% usage. Here’s how ...
How to map the SharePoint documents network directory or other network directory folders to local machine
Follow the steps below Load SharePoint in the browser. Navigate to the document option. Click on the Sync option as shown in the screenshot below. Open in the Microsoft OneDrive. Check the Document successfully synced to the File Explorer | Local ...
Dead-on Arrival Handling Process
This article outlines the updated procedure for handling Dead-on-Arrival (DoA) product cases. The goal is to ensure faster resolution, minimize customer disruption, and streamline coordination across teams. Process to Follow Identification & ...
How to spin up private EKS Cluster on AWS?
EKS Cluster : Amazon Elastic Kubernetes Service (Amazon EKS) is a managed service that eliminates the need to install, operate, and maintain your own Kubernetes control plane on Amazon Web Services (AWS). Kubernetes is an open-source system that ...
How to Attach/Install License on UFM Appliance
Get the License You can get a 60-day free evaluation license by applying via this link: NVIDIA License Portal Licenses can be purchased via the NVIDIA Sales Team. Licenses are calculated based on the number of HCA Adapters managed by the UFM. ...
Digital Media Retention Service (HDD/SSD)
MBUZZ offers a Digital Media Retention Service (DMR) to ensure customers can retain their original HDD/SSD during a hardware replacement process. This service provides enhanced data security and compliance, especially for government entities, data ...
Supermicro - Frequently Asked Questions
1. Is it possible to get a list of all EOL models in the Supermicro Website? Or is there any list that you can share on a periodic basis? Ans. Supermicro don’t have such list available to share. They can provide the information on a case-to-case ...
How to Get Mellanox NIC Details on an Ubuntu Server
Step 1: List All Mellanox Adapters To find all Mellanox network adapters on your system, run: lspci | grep Mellanox Example output: 04:00.0 Ethernet controller: Mellanox Technologies MT26448 [ConnectX EN 10GigE, PCIe 2.0 5GT/s] (rev b0) Step 2: ...
PDU Socket Form Factors
PDU Socket Form Factors PDU Socket Form Factors PDU (Power Distribution Unit) socket form factors vary based on region, voltage requirements, and equipment compatibility Common PDU socket types we are using are IEC C13 (10A, commonly used for IT ...
How to manage tickets in NVIDIA NPN Portal
Prerequisites Ensure you have access to the NVIDIA Partner Network (NPN) Portal. Method 1: Submitting a Support Ticket via Email You can create a support ticket by sending an email to NVIDIA Enterprise Support Case at: ? enterprisesupport@nvidia.com ...
Fix: UFM Service Not Starting on UFM Appliance UFM-MUA9502H
Note: This appliance UFM-MUA9502H is EOL as of 2022. Pre-requisites Ensure the following conditions are met before attempting to start the UFM service: Ensure the license is attached. Verify bond0 is configured with eth0 and eth1. Command: show ...
Troubleshooting Supermicro HGX BMC to Inband Communication Issues
Issue Description The Supermicro HGX system’s BMC is not communicating with the host OS over the Inband channel. This prevents access to BMC functionalities such as sensor readings, firmware updates, and IPMI commands from the operating system. ...
How to invite a new NVIDIA Air user and login to NVIDIA Air
NVIDIA AIR (Accelerated Infrastructure Review) is a cloud-based platform that allows enterprises to simulate, test, and validate NVIDIA-powered solutions New User Creation For inviting a new user inside the organization, Please follow the below steps ...
How to configure Sophos VPN for External Users
The Sophos VPN provides secure remote access to MBUZZ network. Follow the below steps to install and configure Sophos VPN Download and Install Sophos VPN Client Click on below link to download the Sophos VPN Client. After downloading, Install the ...
ASUS Server Stress Testing Guide for INTEL and AMD Platforms
Creating a Bootable USB with Asus Test Tool Step 1: Download Required Files Download Asus Linux Image: Save the Linux image file provided by Asus. Download Memtest Tool: Open a browser, search for "Memtest," and download the free version from the ...
Ubuntu Server 22.04 Installation Hangs on ASUS WRX80e-SAGE Series
During the installation of Ubuntu Server 22.04 on ASUS WRX80E-SAGE series motherboards, the installation process hangs during the boot phase. The issue is associated with USB disk recognition errors, particularly with devices managed by the XHCI ...
How to enable SAN Connectivity and RAID Controller using HBA Card?
HBA Card is used for enabling communication between servers and storage devices SAN (Storage Area Network A Storage Area Network (SAN) is a specialized, high-speed network that provides block-level network access to storage RAID Controller RAID ...
List of RMA Claim Applicable Based on Product Category.
Please find the list of Repair, Replacement, CM applicable based on Category. Components List Replacement Credit Memo Repair Central Processing Unit (CPU) Yes Yes No Motherboard No No Yes Random Access Memory (RAM) Yes Yes No Power Supply Unit (PSU) ...
What is BMC and How to generate BMC Logs
BMC (Baseboard Management Controller) The Baseboard Management Controller (BMC) is a specialized microcontroller embedded on a server’s motherboard that enables remote management and monitoring of the server's hardware, even when the server is ...
Logitech USB Headphone Working Issue with ASUS Laptops
Recently, several ASUS users have reported issues with certain Logitech USB headset models, particularly on systems running Windows 11 Pro 23H2. While a fresh Windows installation and driver update can resolve the issue, this approach is not ideal as ...
BeeGFS Lustre WEKA File System
Sven Breuner designed BeeGFS and now works with VAST VAST doesn't offer Tiering but WEKA does Vast requires some kernel modifications to enable multipathing. They are also selling a software platform with support and no longer build their own ...
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