List of RMA Claim Applicable Based on Product Category.

List of RMA Claim Applicable Based on Product Category.

Please find the list of Repair, Replacement, CM applicable based on Category.

Components List

Replacement

Credit Memo

Repair

Central Processing Unit (CPU)

Yes

Yes

No

Motherboard

No

No

Yes

Random Access Memory (RAM)

Yes

Yes

No

Power Supply Unit (PSU)

Yes

No

No

Hard Disk Drive (HDD) / Solid State Drive (SSD)

Yes

Yes

No

Graphics Processing Unit (GPU) / Graphics Card

No

No

Yes

Cooling Systems

Yes

No

Yes

Computer Case (Chassis)

Yes

No

No

Network(Router, Switches, AP)

No

No

Yes

Keyboard

Yes

No

No

Mouse

Yes

No

No

Monitor/Display

No

No

Yes

Network Interface Card (NIC)

Yes

No

No

Power Cables

Yes

No

No

Data Cables

Yes

No

No

BIOS/UEFI Firmware (Update)

No

No

Yes

Printer/Scanner

No

No

Yes

 

 

 

 

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