KB 924938 - Supermicro Super Diagnostics Offline (SDO) Test Tool

KB 924938 - Supermicro Super Diagnostics Offline (SDO) Test Tool

What is SDO

Super Diagnostics Offline (SDO) is a powerful hardware diagnostic utility developed by Supermicro.
It works offline and is OS-independent, capable of testing a wide range of server components to ensure system integrity and streamline troubleshooting.

Steps to follow:

  1. Download the “SuperDiag” zip file from https://www.supermicro.com/sms, unzip and save the right folder (“X86” for Intel/AMD platforms and “ARM” for Arm platforms) to a USB pen drive. Note that the USB key must be in                 FAT32 format
      
      
  1. Modify startup.nsh to run your specific test item or keep the default setting to run all test items.
  2. On the target system, set the boot option to EFI USB Key.
  3. Use the USB pen drive to boot so the system automatically runs the diagnostic test
      
  1. The tool creates a folder in the USB pen drive with the board name, serial number, and time label in which to save the results. A summary log in Hypertext (.html) can be found in the folder.
      
  1. To view the raw data in JSON format, download it from the summary log (.html) directly, and drag and drop the log file in JSN format to a Google Chrome™ browser or use another method to access data in JSON format.
      
  1. To retrieve additional information (e.g., SMBIOS and PCI registers), you can append the /dmpinfo parameter to the startup.nsh and run the diagnostic test.
      
  1. To view the additional information in TEXT format, download it from the summary log (.html) directly, and drag and drop the TEXT file to a Google Chrome™ browser or use other method to access data in TEXT format.