Logitech USB Headphone Working Issue with ASUS Laptops
Recently, several ASUS users have reported issues with certain Logitech USB headset models, particularly on systems running Windows 11 Pro 23H2. While a fresh Windows installation and driver update can resolve the issue, this approach is not ideal as it erases user data.
However, this issue can be effectively addressed by disabling audio enhancement in system settings and following these steps:
Disable Audio Enhancements:
Navigate to the sound settings, select the audio device, and disable audio enhancements.
System-Sound-Speakers(logitech Headset) - Audio enhancement: turn off ( from Default setting to OFF)
Disable Audio Enhancements:
- Connect the Headphones: Plug the Logitech headphones into a USB port.
- Access Sound Settings:
- Open the Control Panel or go to Settings > System > Sound in Windows.
- Select the Audio Device: Under Sound Settings, select the audio device associated with the Logitech headset.
- Open Device Properties: Click on Device Properties (or Properties in older Windows versions).
- Disable Enhancements:
- Go to the Audio Enhancements tab.
- Check the box for OFF (disable all enhancements) or uncheck any active enhancements.
- Apply Changes: Click Apply, then OK to save the changes.
- Repeat for Each USB Port:
- Disconnect the headphones and reconnect them to another USB port.
- Follow the same steps to ensure the settings are applied for every individual USB port.
- By applying these steps to all USB ports, you ensure consistent functionality of the headphones across the system.
If the Above Steps Do Not Resolve the Issue, Follow These Additional Steps:
Update
BIOS and Windows:
Ensure the system BIOS and Windows are updated to
the latest versions.
Install
drivers from the ASUS website:
Download and install the appropriate
drivers for your system from the official ASUS support website.
Verify
Driver Details:
Check the installed driver details in the Device
Manager to confirm proper installation.
Disable Audio Enhancements:
Navigate to the sound settings, select the audio device, and OFF audio enhancements if you find in Device default effect mode.
System-Sound-Speakers(logitech Headset) - Audio enhancement: turn off (from device default effect to OFF)
Restart
the system:
Restart the computer to apply the changes and verify the
fix.
By following these steps, the issue can be resolved effectively while preserving user data.
Related Articles
How to troubleshoot and resolve the headphone issue
Follow the steps to resolve the issue related to Headphone Basic Checks in Laptop Ensure Proper Connection: If your headset is wired, ensure it is properly plugged into the correct port. If your headset is wireless, ensure it is properly paired with ...Ubuntu Server 22.04 Installation Hangs on ASUS WRX80e-SAGE Series
During the installation of Ubuntu Server 22.04 on ASUS WRX80E-SAGE series motherboards, the installation process hangs during the boot phase. The issue is associated with USB disk recognition errors, particularly with devices managed by the XHCI ...ASUS NUC 13 Pro USB and LAN add on Assembly
The ASUS NUC 13 Pro is a compact and powerful mini PC. To integrate USB and LAN add-on cards, follow these steps: Open the case and locate the appropriate slots for the USB and LAN add-on cards. properly assemble the Add on card module. Remove the ...Keyboard Enter key Not Working
Keyboard Enter Key Not Working – Resolved After System Update Product: ASUS ACX11-004734PT: ASUS All-in-One (AIO) computers Issue: Keyboard Enter button not working. Cause: The issue was caused due to pending system updates which affected the ...M.2 drives not detecting after VROC install on ASUS server
Issue: M.2 drives not detecting on ASUS Server Cause: VROC doesn’t work if CSM mode enabled. Also Broadcom menu item will disappear if CSM mode enabled (Broadcom BIOS will use legacy tool for RAID creation). Solution: Re-flashed the BIOS ...