KB 550007 - Troubleshoot WAN network on Mikrotik AP

KB 550007 - Troubleshoot WAN network on Mikrotik AP

How to solve Mikrotik AP when WAN is not working

If WAN is not working means unable to access internet then follow the below steps:

Method 1 :  Reset the device

      Soft Reset
  1. Login to your device using Winbox/Webfig
  2. Go to System > Reset Configuration


      Hard Reset
  1. Press and hold the reset button for 5 seconds and then release
  2. Factory reset will done
  3. Login with the default credentials

Method 2 : Update the Device

  1. If the device boots up, then update to latest version.
  2. Find the step to update the device : Ways to Update Mikrotik Devices (mbuzztech.com)
  3. Once update is done, now upgrade the firmware
  4. Go to the new Terminal and use below command
  5. Use command to update the firmware : "/system routerboard upgrade" 
  6. Then Reboot the device 
  7. Go to system > Reboot




    • Related Articles

    • How to configure MikroTik Switch

      MikroTik MikroTik is a Latvian company which was founded in 1996 to develop routers and wireless ISP systems. MikroTik now provides hardware and software for Internet connectivity in most of the countries around the world. Our experience in using ...

    • KB 699023 - Configure CAPsMAN on MikroTik Switch

      Configure CAPsMAN on MikroTik Switch What is CAPsMAN CAPsMAN allows us to centrally manage multiple Access Points (APs) from a single point. We can centrally configure wireless settings such as SSID, security settings, channel, transmit power, and ...

    • KB 580001 - Cisco Transceiver compatibility with Mikrotik switches

      Question: One of our partners are planning a new project for their end customer. They plan to use Cisco core switches (C9500-48Y4C-A with SFP-10G-SR=) and MikroTik (CRS328-4C-20S-4S+RM with S+85DLC03D) like an aggregation switch to which other ToR ...

    • KB 599017 - MikroTik Router Dissasembly

      RB951G-2HnD The RB951G-2HnD is a wireless SOHO Gigabit AP with a new generation Atheros CPU and more processing power. It has five Gigabit Ethernet ports, one USB 2.0 port and a high power 2.4GHz 802.11b/g/n wireless AP with antennas built in. Steps ...

    • KB 152044 - CAP ax mikroTik router Overvoltage and resistance checking

      CAPGi-5HaxD2HaxD Disassemble the router using KB article: CAP ax mikroTik router disassembling Tools Required: Multimeter (with DC voltage and resistance (ohm) settings) Plastic prying tools. Screwdrivers. Instruction for checking over- voltage ...

    • Recent Articles

    • KB-630208 | How to use Find and Locate to search for files in Linux

      Purpose To provide Linux administrators and Field Engineers with guidance on using the find and locate utilities to efficiently search for files and directories within a Linux filesystem based on criteria such as name, type, size, timestamps, ...

    • KB-630164 | How to use rsync to Synchronize Files

      Purpose To provide a clear and practical procedure for using the rsync utility to synchronize files and directories between local systems and remote hosts, including push and pull operations, while preserving file attributes and optimizing data ...

    • KB-630107 | How to create a Linux swap file

      Purpose To provide Field Engineers and Linux administrators with a standardized procedure for creating, configuring, and validating a Linux swap file. This procedure helps ensure sufficient virtual memory is available when physical RAM is exhausted ...

    • MSI All-in-One (AIO) PC – Physical Damage Policy for Warranty Claims

      MSI All-in-One (AIO) PC – Physical Damage Policy for Warranty Claims MSI's standard warranty does not cover physical or accidental damage to an All-in-One (AIO) PC. If the damage is determined to be caused by external factors rather than a ...

    • KB 134833 - Troubleshooting NVSM Alert NV-CPU-XX – Unrecoverable CPU Internal Error

      Purpose This document provides a general troubleshooting procedure for the NVIDIA System Management (NVSM) alert NV-CPU-XX, which indicates that a CPU has reported an internal error. The article outlines how to verify whether the alert represents an ...

    • Popular Articles

    • CP Plus Camera and NVR Configuration

      NVR Configuration The CP Plus Pro Series of NVRs have been meticulously designed for providing you with upgraded performance and higher recording quality in your IP video surveillance solution. The robust processor that has been inculcated in this ...

    • KB 775235 - Kerberos Authentication – Overview

      What is Kerberos? Kerberos is a secure authentication method used in our Active Directory (AD) environment (mbuzztech.com). It allows users to: Access multiple systems without re-entering passwords (Single Sign-On – SSO) Log in once Where We Use It ...

    • How to Remove and Reinstall NVIDIA Drivers on Ubuntu

      This article provides step by step guide to completely remove existing NVIDIA drivers and reinstall specific version of the NVIDIA driver on the Ubuntu system Prerequisites Administrative (sudo) access to the Ubuntu system. Internet access to ...

    • KB 692001 - Personal Computers and Servers - Classification and Point of Contact

      We can classify the computers that MBUZZ handles based on their form-factor as below: Tower Workstations, Desktops, Gaming PCs and SFF (Small form factor) PCs fall under this category. These are computers people would use on a desk and rarely move. ...

    • KB 298031 - M.2 SSD Tier List

      The sequential read and write speeds, which are usually the most advertised number, are not a proper benchmark of real-world performance or the quality of an SSD. This article categorizes and tiers SSDs based on factors like the type of NAND flash, ...