RMA
How to claim your RMA credit memo in the next purchase
Introduction Claiming a credit memo in your next purchase allows you to apply the credit amount toward your future transactions from the purchaser. This article provides step-by-step instructions on how to claim a credit memo in your next purchase. ...
Credit Memo & Refund Memo
Difference Between Credit Memo and Refund memo What is CREDIT MEMO: Credit Memo: A credit memo, or credit memorandum, is sent to a buyer from a seller. This document is issued to a buyer after an invoice is sent out. A credit memo may reduce the ...
Credit Memo / Replacement / Repair
Difference Between Credit Memo / Replacement / Repair. What is CREDIT MEMO: Credit Memo: A credit memo, or credit memorandum, is sent to a buyer from a seller. This document is issued to a buyer after an invoice is sent out. A credit memo may reduce ...
What is a valid proof of purchase?
Proof of purchase is a copy of your receipt from the place you purchased the device that enables us to determine the date of purchase. Most retailers will provide either a paper or digital receipt. or both. Pictures of the box or sales quotes are not ...
Before Claiming an RMA from MBUZZ
We believe after sales support is what makes MBUZZ stand out from other distributors. If something goes wrong with any number of items you bought from us, don't hesitate to contact us at support@mbuzztech.com Pre-RMA Submission Checks Here are a few ...
Checking for Physical Damages during RMA
Finding Physical Damage It is critical to ensure products being returned under warranty are free from Physical damages. For most products the damages are pretty obvious but it helps to know what to look for. General guidelines Deformities, bends and ...
Submitting an RMA claim
In order to provide better support for your issue, we will need to gather more information before we can proceed. Please provide details requested below: Fill the RMA Form (see attachment) and specify : Device Model number Device Serial number ...