Credit Memo & Refund Memo

Credit Memo & Refund Memo

Difference Between Credit Memo and Refund memo

What is CREDIT MEMO:

Credit Memo: A credit memo, or credit memorandum, is sent to a buyer from a seller. This document is issued to a buyer after an invoice is sent out. A credit memo may reduce the price of an item purchased in the next purchase by a buyer . When a seller issues a credit memo, it's put toward the existing balance on a buyer's account to reduce the total.

What is REFUND MEMO:

Refund Memo: A refund memo is sent to buyer from a seller. This is issued to the buyer to get refund from the seller and this will not effect to buyer account or buyer existing balance. Have to mention reason behind returning the product. 

When Can Be Issued Credit Memo or Refund Memo?

  1. Product received DoA ( Dead On Arrival ).
  2. Product found faulty after some usage.
  3. Product not compatible for existing machine (Servers, Workstations, Laptops, PCs, Mini PCs ..... etc). 
  4. Return Sale.
Rejection:
  1. Product can be rejected for Credit Memo if NO FAULTY FOUND.
  2. Product can be rejected for Credit memo if any PHYSICAL DAMAGE FOUND.
  3. Product can be rejected for Credit memo when there is NO COMPATIBLITY ISSUE.

    • Related Articles

    • How to claim your RMA credit memo in the next purchase

      Introduction Claiming a credit memo in your next purchase allows you to apply the credit amount toward your future transactions from the purchaser. This article provides step-by-step instructions on how to claim a credit memo in your next purchase. ...

    • Credit Memo / Replacement / Repair

      Difference Between Credit Memo / Replacement / Repair. What is CREDIT MEMO: Credit Memo: A credit memo, or credit memorandum, is sent to a buyer from a seller. This document is issued to a buyer after an invoice is sent out. A credit memo may reduce ...

    • List of RMA Claim Against Each Component

      Here is the detailed list of components that are categorized under the RMA claim. These components meet the criteria for Return Merchandise Authorization due to issues such as defects, malfunctions, or other qualifying factors as outlined in our ...

    • What is Email Spoofing and How to Protect Against It

      Email spoofing is a threat that involves sending email messages with a fake sender address Difference between Spoofing and Phishing Spoofing refers to a form of identity theft where someone uses the identity of a real user. Phishing involves someone ...