How to claim your RMA credit memo in the next purchase

How to claim your RMA credit memo in the next purchase

Introduction

Claiming a credit memo in your next purchase allows you to apply the credit amount toward your future transactions from the purchaser.
This article provides step-by-step instructions on how to claim a credit memo in your next purchase.

Prerequisites

Before you can claim a credit memo in your next purchase, ensure that you have the following information:

Credit Memo: You should have received a credit memo from MBUZZ against sales return or under warranty service. Please refer to Credit Memo & Refund Memo (mbuzztech.com) to know what a Credit Memo is.

SOA Information: Make sure you have Statement Of Account received from MBUZZ Finance department.

Steps to Claim a Credit Memo in Your Next Purchase

  1. Take a confirmation or SOA from the finance and carefully review the CMs are posted against your account. If you find any difficulties in understanding the statement can reach out to AM or finance department.
  2. Inform respective AM(Account Manager) to share SQ based on your requirements.
  3. Submit the SQ with stamp & signature as a confirmation.
  4. Review the adjustment to ensure it matches the credit amount you want to claim for new purchase.
  5. Double-check with AM that the credit memo has been applied to the correct transaction.
  6. When you make your purchase , the credit amount should automatically be deducted from your total. Verify this deduction in your purchase summary or invoice.
  7. After the completion of transaction you can ask Finance department to share new SOA.

Conclusion

Claiming a credit memo in your next purchase is a straightforward process that can help you save money and streamline your financial transactions with MBUZZ. By following these steps, you can ensure that you properly apply the credit memo to your account and use it effectively in your next transaction.

If you encounter any difficulties or have questions, don't hesitate to reach out to finance or AM for assistance.

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