What is a valid proof of purchase?

What is a valid proof of purchase?

Proof of purchase is a copy of your receipt from the place you purchased the device that enables us to determine the date of purchase. Most retailers will provide either a paper or digital receipt. or both. Pictures of the box or sales quotes are not accepted as PoP.

MBUZZ accepts the following items are Proof of Purchase

A copy of sales receipt or shipping invoice from an authorized reseller with reseller validation that lists the following information:

1. Customer or company name
2. Reseller name and address
3. Purchase date
4. Purchase price

Note: if there is a customer or company name on the proof of purchase, it must match your name or the company name in your account in order to be valid. Retail receipts without a company or individual name is acceptable.

If the proof of purchase you received doesn't include the information above, contact the reseller for a proof of purchase copy /duplicate.

The following items do not qualify as Proof or Purchase:

a. Purchase Orders, Quotes, Sales listing or Delivery Note
b. Receipts that are handwritten , type or created with word processor
c. Receipts from purchases made on internet sales or auction sites from any third party who is not an Authorized MBUZZ reseller
d. A serial number


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