Submitting an RMA claim

Submitting an RMA claim

In order to provide better support for your issue, we will need to gather more information before we can proceed. Please provide details requested below:

Fill the RMA Form (see attachment) and specify :
  1. Device Model number
  2. Device Serial number
  3. Description of the issue
Attach and upload:
  1. Duly filled RMA sheet (see attachment)
  2. Submit copy of Proof of Purchase (Invoice copy)
  3. Picture of the units
  4. Video showing the issue (if relevant)

Send the above to

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