Submitting an RMA claim

Submitting an RMA claim

In order to provide better support for your issue, we will need to gather more information before we can proceed. Please provide details requested below:

Fill the RMA Form (see attachment) and specify :
  1. Device Model number
  2. Device Serial number
  3. Description of the issue
Attach and upload:
  1. Duly filled RMA sheet (see attachment)
  2. Submit copy of Proof of Purchase (Invoice copy)
  3. Picture of the units
  4. Video showing the issue (if relevant)

Send the above to support@mbuzztech.com






    • Related Articles

    • Before Claiming an RMA from MBUZZ

      We believe after sales support is what makes MBUZZ stand out from other distributors. If something goes wrong with any number of items you bought from us, don't hesitate to contact us at support@mbuzztech.com Pre-RMA Submission Checks Here are a few ...

    • Checking for Physical Damages during RMA

      Finding Physical Damage It is critical to ensure products being returned under warranty are free from Physical damages.  For most products the damages are pretty obvious but it helps to know what to look for. General guidelines Deformities, bends and ...

    • New RMA Request - Supermicro

      RMA Claim Request Submission For all Supermicro products sold by MBUZZ, the RMA claim must be handled by MBUZZ. MBUZZ must supply the following information to Supermicro to obtain an RMA Claim number. Invoice date Invoice number Product model name ...

    • How to claim your RMA credit memo in the next purchase

      Introduction Claiming a credit memo in your next purchase allows you to apply the credit amount toward your future transactions from the purchaser. This article provides step-by-step instructions on how to claim a credit memo in your next purchase. ...

    • List of RMA Claim Against Each Component

      Here is the detailed list of components that are categorized under the RMA claim. These components meet the criteria for Return Merchandise Authorization due to issues such as defects, malfunctions, or other qualifying factors as outlined in our ...