How to view the status of your support tickets?
View Status of Support Tickets
The term “support ticket” describes the interaction between a customer/employee and an IT service representative.
Each ticket can be viewed by a client or employee, who can also learn about its status and remedies.
To view the status of Support Tickets, We must have an account in mbuzztech.com portal.
(To add an account. Please follow the steps: https://my.mbuzztech.com/portal/en/kb/articles/add-account-in-mbuzztech-portal)
1. Type the address (https://my.mbuzztech.com/portal/en/signin) in a browser
2. Enter the credentials and click on Sign In
3. Click on Tickets to view
4. Type the Ticket number, if you know or type the Subject to search
5. Click on the displayed Ticket
6. Ticket details and Conversation will be shown