KB 225097 - Information required for process RMA claim for processors.

KB 225097 - Information required for process RMA claim for processors.

Information to be Submitted

  1. Serial number (ATPO) - See Image
  2. Batch number (FPO) - Optional - See Image
  3. Invoice copy  
  4. Clear picture of processor with SN and Batch number



Fill the RMA Form with the following details

  1. Device Model number
  2. Device Serial number
  3. Description of the issue
See: Before Claiming an RMA from MBUZZ (mbuzztech.com)
 

Checking for Physical Damage

 See: Checking for Physical Damages during RMA - CPUs (mbuzztech.com)