How to enable Mailbox Archive [EAC] - While the Mailbox size exceeds
Root Cause:
- The
user mailbox full.
- 50GB is the maximum storage limits for normal user.
- Microsoft 365 Business basic plan contains 50 GB of mailbox size for the users.
Use cases:
To provide
organizations with a way to efficiently manage and store older or less
frequently accessed emails
Extended
Storage for Mailboxes:
The
Mailbox Archive feature provides additional storage space for users beyond
their primary mailbox quota. This helps prevent users from reaching their
mailbox size limits and reduces the need for them to delete or manually archive
emails to free up space
Improved
Mailbox Management:
By
automatically moving older or less accessed emails to the archive, the primary
mailbox is kept more organized and manageable. This reduces clutter and helps
users find current and relevant emails more easily
How to enable the Mailbox archive
Follow
the below steps to enable the option-
- Access the
Exchange Admin Center (EAC)
- Open your web
browser and go to the Exchange Admin Center URL. This typically looks like:
Exchange admin center (microsoft.com) - Log in with
your administrative credentials.
- Navigate to Recipients --> Mailboxes.
- On the right
side search for the user.
- Find the
mailbox to enable the archive.
- Click on the
user’s name to open the mailbox properties.
- Select the Others
option --> Mailbox
archive --> Click on Manage mailbox archive --> Enable the feature (If needs provide the name of the folder to archive the mails).
Confirm the
Action.
- A
confirmation dialog will appear. Click “Yes” to confirm that you want to enable
the archive mailbox for this user.
- The EAC
will now start the process of creating an archive mailbox for the selected
user. This process might take a few minutes to complete.
Verify the Archive Mailbox
- Once the
archive is enabled, the status under the "Archiving"
section will change to “Enabled.”
- For further
verify by checking the user’s Outlook or Outlook on the web (OWA). The
archive mailbox should appear as a separate mailbox or folder structure.
Test result : after successfully enabled the Mailbox archive
As below screenshot, user mailbox size decreased and moved the older or less
frequently accessed emails to the Archive folder. And this can accessible webmail and outlook.
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