Non-Conformance Reporting and Closure – MLAB Issues

Non-Conformance Reporting and Closure – MLAB Issues

What is Non-Conformance (NC)?

A Non-Conformance (NC) is any deviation from approved specifications, procedures, configuration, or quality requirements during operations such as system integration, testing, assembly, or documentation.
In simple terms, if something does not match the approved standard, it is considered a Non-Conformance.

Example

  1. Wrong component installed during system assembly
  2. Incorrect configuration during integration
  3. Missing or incorrect labelling
  4. Deviation from approved BOM (Bill of Materials)
  5. Test results not meeting required specifications
  6. Documentation errors or incomplete records

Non-Conformance Reporting (NCR) Procedure

When a non-conformance is identified, it must be logged in to the issue register


Process

Evidence Documentation

Evidence should be attached in the NCR for traceability.
  1. Before correction photos
  2. After correction photos
  3. Test result screenshots
  4. Component verification records

Benefits of NCR

  1. Improve quality control
  2. Ensure process compliance
  3. Maintain traceability of issues
  4. Prevent repeat failures
  5. Strengthen audit readiness
  6. Improve operational reliability

NCR Report Sample


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