MOP_ASUS_Server_NIC_Reseating

MOP_ASUS_Server_NIC_Reseating

Method of Procedure (MOP)

Reseating Two 10G Dual-Port PCIe Network Cards – ASUS Server

Summary

This Method of Procedure (MOP) describes the safe and controlled process for reseating two 10G dual-port PCIe network interface cards (NICs) in an ASUS server. The activity is intended to resolve hardware detection issues, intermittent link failures, or post-maintenance validation requirements.

Table of Contents

1. Purpose

2. Scope

3. Change Impact

4. Prerequisites

5. Tools & Materials

6. Pre-Change Checks

7. Detailed Procedure

8. Post-Change Validation

9. Rollback Plan

10. Risks & Mitigation

1. Purpose

To reseat two 10G dual-port PCIe NIC cards in an ASUS server to restore proper detection, link stability, or performance.

2. Scope

- Applies to ASUS rack or tower servers
- Covers physical reseating of PCIe NIC cards only
- Does not include firmware, OS, or driver upgrades

3. Change Impact

Server Availability: Full downtime required
Network Connectivity: Temporarily unavailable
Applications: Dependent services will be interrupted
Risk Level: Low

4. Prerequisites

- Approved change window
- Maintenance notification sent
- Server shutdown authorization
- Physical access to server

5. Tools & Materials

- Anti-static wrist strap
- Phillips screwdriver
- Clean, static-free workspace

6. Pre-Change Checks

1. Verify server hostname, serial number, and rack location
2. Confirm installed 10G dual-port PCIe NICs
3. Capture NIC status from OS
4. Gracefully shut down applications
5. Power off server and disconnect power and network cables

7. Detailed Procedure

1. Ensure server is powered off and disconnected from power
2. Wear anti-static wrist strap
3. Open server chassis
4. Remove PCIe NIC cards carefully
5. Inspect cards and PCIe slots
6. Reseat NIC cards firmly
7. Secure cards and close chassis
8. Reconnect cables and power on server

8. Post-Change Validation

- Verify NIC detection in BIOS
- Confirm NIC visibility in OS
- Validate link status and speed (10Gbps)
- Perform network connectivity test

9. Rollback Plan

1. Power off server
2. Reseat NICs again or change PCIe slot
3. Replace with known-good NIC if available
4. Escalate to vendor support if issue persists

10. Risks & Mitigation

Risk: ESD damage – Mitigation: Use anti-static protection
Risk: Improper seating – Mitigation: Ensure firm installation
Risk: Slot failure – Mitigation: Test alternate PCIe slot