KB 000007 - List of RMA Claim Against Each Component
Here is the detailed list of components that are categorized under the RMA claim. These components meet the criteria for Return Merchandise Authorization due to issues such as defects, malfunctions, or other qualifying factors as outlined in our policy.
Please review the list carefully to ensure compliance with the RMA process and any further required actions.
|
Components List
|
Replacement
|
Credit Memo
|
Repair
|
|
Central
Processing Unit (CPU)
|
Yes
|
Yes
|
No
|
|
Motherboard
|
No
|
No
|
Yes
|
|
Random
Access Memory (RAM)
|
Yes
|
Yes
|
No
|
|
Power
Supply Unit (PSU)
|
Yes
|
No
|
No
|
|
Hard Disk
Drive (HDD) / Solid State Drive (SSD)
|
Yes
|
Yes
|
No
|
|
Graphics
Processing Unit (GPU) / Graphics Card
|
No
|
No
|
Yes
|
|
Cooling
Systems
|
Yes
|
No
|
Yes
|
|
Computer
Case (Chassis)
|
Yes
|
No
|
No
|
|
Network(Router,
Switches, AP)
|
No
|
No
|
Yes
|
|
Keyboard
|
Yes
|
No
|
No
|
|
Mouse
|
Yes
|
No
|
No
|
|
Monitor/Display
|
No
|
No
|
Yes
|
|
Network
Interface Card (NIC)
|
Yes
|
No
|
No
|
|
Power
Cables
|
Yes
|
No
|
No
|
|
Data
Cables
|
Yes
|
No
|
No
|
|
BIOS/UEFI
Firmware (Update)
|
No
|
No
|
Yes
|
|
Printer/Scanner
|
No
|
No
|
Yes
|
|
|
|
|
|
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