KB 819001 - Checking if your Lexar Product is under Warranty

Only defects that occur from regular use are covered by the warranty.

This Article is intended for Lexar customers who purchase products through MBUZZ and wants to claim the warranty and is not applicable for non-Lexar products.

Checking if your product is under warranty

There are two methods to check whether the Lexar product is under warranty or not.

1. By Verifying Proof of Purchase (Invoice)

If the customer purchased LJDD35C064G-BNBNG on 1st May 2022, they could claim warranty by submitting proof of purchase i.e., a copy of the MBUZZ Invoice.

In this case, since D35C’s warranty is 2 years, and this USB is under warranty until 1st May 2024, regardless of its date of production.

2. Using the Date of Production of the Device.

If the customer purchased LJDD35C064G-BNBNG on 1st May 2022 but they did not provide the MBUZZ invoice, you can read the batch number on the USB to check the production date.

For example, If the batch number shows 3721H, it means the USB was made in 2021, week 37, The USB will be within its warranty period, of 2 years, until week 37 of year 2023.

Obtaining Date of Production from Batch/Serial Number

Flash Drive:

SD/MicroSD Card:

Batch number e.g.: 41190 (a. 4119O - the card is produced on the 41st week of year 2019; b. L06: the 6th week of year 2021

(J=2019, K= 2020, L=2021, M=2022)

P/N: e.g: LSD32GCRBAP1000

USB Thumb Drive:

For the below USB Drive, the batch number 2220W, means, week: 22, year 2020.

Batch number: 2220W P/N: LJDD30C128G-HNSNG

CF and CF Express card:

Find Part Number (on the retail package’s back) and Batch number (on the card’s side)

Batch number: VN0616 P/N: LCF32GCRBEU1066

Find Part Number (on the retail package’s back) and Batch number (on the card’s back)

Batch number: 2045615 P/N: LCFX10-128CRB

SSD:

Find Part Number and Batch number:

The S/N: J36401j001215, the first Letter means the Year: H=2017, I=2018, J=2019, K=2020, L=2021, M=2022

S/N: J36401J001215 P/N: LNM610-1RB

Card reader:

Find the Batch number, shown below is, 3320W112, means week: 33, year: 20

Warranty Period of Products

Lexar Memory Cards	Models	Warranty period (years)
Professional Series	CFexpress™ , 3600x CFast™, 1066x CompactFlash®, 1667x SDXC™ UHS-II Memory Card, 1000x SDHC™/SDXC™ UHS-II memory cards, 1800x microSDHC™/microSDXC™ UHS-II memory cards, 1000x microSDHC™/microSDXC™ UHS-II memory cards.	Lifetime limited warranty1; must be in the possession of the original purchaser
Professional Series	667x SDXC™ UHS-I Memory Cards, 633x SDHC™/SDXC™ UHS-I memory cards, 667x microSDXC™ UHS-I memory card, SDHC™/SDXC™ UHS-I card 95MB/s, 1066x SDXC™ UHS-I memory cards, 1066x microSDHC™/microSDXC™ UHS-I memory cards, C10 UHS-I Card Series	Lifetime limited warranty1; must be in the possession of the original purchaser

Lexar USB Flash Drive	Models	Warranty period (years)
JumpDrive USB 3.2 Gen 1 Flash Drive	M36 Pro	6 (China)
JumpDrive USB 3.2 Gen 1 Flash Drive	P30	Lifetime Limited Warranty1
JumpDrive USB 3.1 Flash Drive	M45	6 (China); 5 (all other regions)
	D30c	6 (China); 3 (all other regions)
	S80
	S75
	S47
	Tough
	M900	5
	D400	5
JumpDrive USB 3.0 Flash Drive	F35	6 (China); 3 (all other regions)
	S75
	S57
	D35c	6 (China); 2 (all other regions)
	M37
	M35
	V100
	M36	6 (China)
	M400	5
	V400	5
	Standard or other JumpDrive USB 3.0 flash drives	3
JumpDrive USB 2.0 Flash Drive	M25	6 (China); 2 (all other regions)
	M22
	S60
	S50
	V40
	TwistTurn2
	Standard or other JumpDrive USB 2.0 flash drives	2
Other Jumpdrive Flash Drives (Discontinued)	Triton	Lifetime Limited Warranty1 is available and must be held by the original purchaser
	P20
	P10
Echo backup drives (discontinued)	Echo MX	5
Echo backup drives (discontinued)	Echo SE	5

Lexar SSD	Models	Warranty Period (Duration or TBW2)
NS Series	NS200	256GB: 3 years or 128TBW 512GB: 3 years or 256TBW 1TB: 3 years or 512TBW
	NS100	256GB: 3 years or 128TBW 512GB: 3 years or 240TBW 1TB: 3 years or480TBW 2TB: 3 years or 1024TBW
	NS10 Lite	3 years
NQ Series	NQ100	120GB: 3 years or 84TBW 240GB: 3 years or 168TBW 480GB: 3 years or 336TBW
NM Series	NM800PRO	512GB: 5 years or 500TBW 1TB: 5 years or 1000TBW 2TB: 5 years or 2000TBW
	NM800	512GB: 5 years or 1500TBW 1TB: 5 years or 3000TBW
	NM760	512GB: 5 years or 500TBW 1TB: 5 years or 1000TBW 2TB: 5 years or 1500TBW
	NM710	500GB: 5 years or 300TBW 1TB: 5 years or 600TBW 2TB: 5 years or 1200TBW
	NM610PRO	500GB: 5 years or 120TBW 1TB: 5 years or 240TBW 2TB: 5 years or 480TBW
	NM700	256GB: 5 years or 150TBW 512GB: 5 years or 300TBW 1TB: 5 years or 600TBW
	NM620	256GB: 5 years or 125TBW 512GB: 5 years or 250TBW 1TB: 5 years or 500TBW 2TB: 5 years or 1024TBW
	NM610	250GB: 3 years or125TBW 500GB: 3 years or 250TBW 1TB: 3 years or 500TBW
	NM600	3 years
	NM520	128GB: 3 years or60TBW 256GB: 3 years or120TBW 512GB: 3 years or 240TBW
	NM500	128GB: 3 years or 60TBW 256GB: 3 years or120TBW 512GB: 3 years or 240TBW
	NM210	3 years
	NM100	128GB: 3 years or64TBW 256GB: 3 years or 128TBW 512GB: 3 years or 256TBW
SL Series	SL210	3 years
	SL200	3 years
	SL100 Pro
	SL100
Gaming	SL660 BLAZE SSD	5 years
Other	Workflow Portable SSD	2 years

Lexar Card Readers	Models	Warranty period (years)
Professional Workflow product line (discontinued, except CR1)	CR1, CR2, UH1, CFR1, XR1, HR1, HR2, UR1, UR2, SR1, SR2, XR2	2
Multi-Card 25-in-1 USB 3.0 Card Reader	025U	1
C1 microSD card reader	C1
M1 microSD card reader	M1
L1 microSD card reader	L1
Professional XQD USB 3.0 Card Reader	XQD	2 (Europe region); 1 (all other regions)
nCARD NM memory card 2-in-1 USB 3.1 card reader	350U	2 (China only)
Professional USB 3.0 dual slot card reader	400U	5
Professional XQD 2.0 USB 3.0 Card Reader	XQD
Professional CFexpress USB 3.1 Card Reader	CFX
Professional CFexpress™ Type B USB 3.2 Gen 2×2 Reader	550U

When claiming an RMA, please check whether the RMA goods are with “Lexar” Logo or not, and whether the printed information on the back are as above photo or not, if the RMA goods have no Lexar Logo or no Printed information or is in a wrong layout, then it’s they are not genuine Lexar products.

Warranty, Lexar