Recent Articles
Troubleshooting NVSM Alert NV-CPU-XX – Unrecoverable CPU Internal Error
Purpose This document provides a general troubleshooting procedure for the NVIDIA System Management (NVSM) alert NV-CPU-XX, which indicates that a CPU has reported an internal error. The article outlines how to verify whether the alert represents an ...
PCIe Gen5 Switch Board Replacement
1. Objective The objective of this Method of Procedure (MOP) is to safely replace the defective PCIe Gen5 Switch Board in the Supermicro server while minimizing system downtime and ensuring all PCIe devices, including GPUs, NICs, NVMe drives, and ...
Local Boot Support for DGX H200 with BCM 11
Overview This Knowledge Base (KB) article explains the supported method for deploying and managing a DGX H200 system using Bright Cluster Manager (BCM) 11 while booting the operating system from the node's local NVMe storage. To be managed by BCM, ...
Execution of NVIDIA Field Diagnostic (FD) Tool and Collection of Diagnostic Logs, and troubleshooting of GPU(s) not detected
1. Objective To provide a standardized procedure for executing the NVIDIA Field Diagnostic (FD) tool, verifying GPU status, collecting the required diagnostic logs, and documenting the findings for further analysis. 2. Scope This procedure applies to ...
Fiber Optic Bend Radius Measurement and Compliance
1. Purpose This article outlines the procedure for verifying that installed fiber optic cables comply with minimum bend radius requirements. Proper verification prevents signal degradation, ensures optimal optical performance, and protects the ...