Initial steps for the troubleshooting/detecting error if NIC card is not detecting on server.

Initial steps for the troubleshooting/detecting error if NIC card is not detecting on server.

What is NIC(Network interface Card) Card?

A network interface card is a piece of hardware that allows computers to communicate with other devices on a network. It can also be called an Ethernet card, LAN card, or network adaptor. A NIC provides a dedicated connection to a network.

​Steps need to follow are mention below:​

1: Ensure that the NIC cards are properly seated in the server's PCIe slots. Check is there any physical damage to the NIC cards or connectors.
2: Ensure that the network cables are securely connected to the NIC cards and the network switch. Test the cables and switches with other devices to confirm they are functioning correctly.
3: Access the server's BIOS settings and verify that the PCIe slots are enabled and configured correctly.
4: Make sure that the appropriate drivers for the NIC cards are installed and updated on the server. Check with the vendor for the compatible, updated and latest drivers.
5: Access the Device Manager in operating system to check if the NIC cards are recognized. Check any error messages associated with the NICs.
6: 
Ensure that the NIC cards are properly configured with IP addresses, subnet masks, and gateway settings if required. Check if there are any IP conflicts with other devices on the network.
7: Try installing the NIC cards in different PCIe slots on the server to rule out any issues with a specific slot.
    • Related Articles

    • Initial Troubleshooting Steps When Server Power Socket Is Getting Yellow Light/Red Light.

      Power Socket Power Socket is the point on server where the power cable is plugged in. These sockets are part of the server's power supply unit (PSU) and are essential for delivering electrical power to the server. Server with different colored lights ...
    • How to troubleshoot Chassis Intrusion Error in Supermicro Server.

      What is Chassis Intrusion Error It Is typically means that the system has detected that the chassis or case of the server has been opened or tampered with. This is often a security feature implemented to alert administrators to potential unauthorized ...
    • M.2 drives not detecting after VROC install on ASUS server

      Issue: M.2 drives not detecting on ASUS Server Cause: VROC doesn’t work if CSM mode enabled. Also Broadcom menu item will disappear if CSM mode enabled (Broadcom BIOS will use legacy tool for RAID creation). Solution: Re-flashed the BIOS ...
    • Configuring BMC in ASUS Server

      To configure the Baseboard Management Controller (BMC) IP address on an ASUS server, initially access the server's BIOS/UEFI settings and then configure the BMC network settings. Here's a step-by-step instructions Server BMC Configuration preparation ...
    • Link Aggregation Creation and Troubleshooting Steps of Asustor AS6512RD

      Create Link Aggregation on Asustor AS6512RD Steps to Create Link Aggregation Login to your asustor device Go to Setting > Network > Network Interface > Add > Create Link Aggregation Select an aggregation mode from the drop-down list. Round-Robin: ...