KB 754123 - How to Configure DNS on NetApp E-Series via SANtricity Manager
Purpose
This article describes how to configure DNS servers on NetApp E-Series storage enclosures using the web-based BMC interface. Proper DNS configuration ensures successful name resolution for services such as NTP, AutoSupport, SMTP, and Syslog.
Scope
Applies to NetApp E-Series storage enclosures managed through the BMC interface.
Prerequisites
OOB (Out-of-Band) network reachability to the storage enclosure’s BMC IP
Admin credentials
At least two reachable DNS servers (example:
Primary:
8.8.8.8Secondary:
8.8.4.4
Confirm firewall/routing allows:
DNS (UDP/TCP 53)
HTTPS (TCP 443) for AutoSupport
Procedure: Configure DNS via BMC Web Interface
1. Log in to the BMC
Connect to the BMC using the OOB IP address:
https://<BMC-IP>
Authenticate using admin credentials.
2. Navigate to Controllers
Go to: Hardware → Controllers & Components
3. Configure DNS
Select Controller A (repeat will apply to Controller B).
Click Configure DNS Server
Select: Manual DNS server addresses
Enter:
Primary DNS server:
8.8.8.8Secondary DNS server:
8.8.4.4
Click Save
When prompted:
“Apply settings to the other controller?”
Select Yes.
The DNS settings will automatically sync to the second controller.
Validation: DNS & AutoSupport
After updating DNS, validate functionality via AutoSupport.
1. Navigate to Support Center
Go to: Support → Support Center
2. Configure AutoSupport
Select: AutoSupport → Delivery Method
4. Use the following settings:
Delivery Method: HTTPS
Add NetApp's destination URL
- Click Test Configuration
Successful validation will display a confirmation message.
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