KB 702007 - Cisco Nexus 9300 Series Switches: Features & Generic Troubleshooting Commands
This
article provides a comprehensive document for enabling features and Generic troubleshoot commands on
Cisco Nexus 9300 Series switches operating NX-OS . The scope of
this includes physical Ethernet ports, Layer 2&3 , management interfaces.
1.Product Overview
The Cisco Nexus 9300 Series represents a
family of high-performance, fixed-configuration Ethernet switches engineered to
meet the rigorous demands of contemporary data center architectures.
Purpose-built for scalable and resilient operations, these platforms deliver
high-density, wire-speed, nonblocking throughput to ensure deterministic
performance for latency-sensitive applications.

2.Initial Troubleshooting Checklist
Follow these steps for a systematic approach to interface
issues:
Verify
Physical Media: Inspect cables and connectors for any visible
damage.
Check
SFPs/Transceivers: Ensure you are using only Cisco-authorized
SFPs. Verify that they are securely seated and not defective.
Enable
the Port: Confirm the interface is not administratively down by
using the no shutdown command in interface configuration mode.
Check
Interface State: Use the show interface <interface> command
to see the current status (e.g., up, down, err disabled).
Review
Port Group Configuration: If the port is in a dedicated port
group, ensure no cables are connected to the other three ports in that
group.
Baseline
Counters: To get accurate data for error analysis, clear the
interface counters to reset the baseline:
3. Common CLI
Commands for Troubleshooting
show interface <interface>:Displays detailed status, speed,
duplex, VLAN, and error statistics.
show interface status: Provides a summary of interface
administrative status and operational status.
show interface counters: Displays packet and error
counters for all interfaces.
Need to clear all counter use clear
counters interface all
show interface capabilities: Shows the hardware capabilities
and supported configurations for an interface.
show vlan brief: Displays the status of all VLANs
and their associated ports.
show logging logfile: Displays system logs which are
critical for identifying the cause of interface resets or errors.
show udld / show
tech-support udld:
Used for troubleshooting Unidirectional Link Detection (UDLD) issues.
show running-config interface
<interface>:Shows the current running configuration applied to a specific interface.
4.Common Feature Commands by Category
Layer 2 Features
|
Command
|
Purpose
|
|
feature lacp
|
Enables Link Aggregation Control Protocol for dynamic
port channels
|
|
feature vpc
|
Enables Virtual Port Channel functionality
|
|
feature
interface-vlan
|
Enables creation of SVIs for Layer 3 VLAN interfaces
|
|
feature lldp
|
Enables Link Layer Discovery Protocol
|
|
feature cdp
|
Enables Cisco Discovery Protocol
|
|
feature span
|
Enables Switched Port Analyzer (port mirroring)
|
|
feature udld
|
Enables UniDirectional Link Detection
|
|
feature stp
|
Enables Spanning Tree Protocol (though basic STP is
often on by default)
|
Layer 3 Features
|
Command
|
Purpose
|
feature ospf
|
Enables OSPF
routing protocol
|
|
feature eigrp
|
Enables EIGRP
routing protocol
|
|
feature isis
|
Enables IS-IS
routing protocol
|
|
feature bgp
|
Enables BGP routing
protocol
|
|
feature rip
|
Enables RIP routing
protocol
|
|
feature static
|
Enables static
routing extensions (usually on by default)
|
5.Reference
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