ASUS RMA- PARTS ONLY

• Related Articles

• How to Apply RMA case in Asus UCS portal

  Steps to create RMA case in Asus UCS portal Login to Asus UCS portal LINK. Provide the credentials and login to account. Select "Repair" service in drop down in left pane (Shown in the image). Select Operation > Apply RMA > Click on "Create RMA". RMA ...

• Checking for Physical Damages during RMA

  Finding Physical Damage It is critical to ensure products being returned under warranty are free from Physical damages.  For most products the damages are pretty obvious but it helps to know what to look for. General guidelines Deformities, bends and ...

• New RMA Request - Supermicro

  RMA Claim Request Submission For all Supermicro products sold by MBUZZ, the RMA claim must be handled by MBUZZ. MBUZZ must supply the following information to Supermicro to obtain an RMA Claim number. Invoice date Invoice number Product model name ...

• Submitting an RMA claim

  In order to provide better support for your issue, we will need to gather more information before we can proceed. Please provide details requested below: Fill the RMA Form (see attachment) and specify : Device Model number Device Serial number ...

• e-Commerce Customer RMA Claim Process

  RMA Claims from e-commerce customers Customers who are purchasing from e-commerce site like Amazon, with MBUZZ are end users. They don't have any direct account or contact with MBUZZ so we can't do our general RMA process with them. Customers from ...

• Recent Articles

• Troubleshooting NVSM Alert NV-CPU-XX – Unrecoverable CPU Internal Error

  Purpose This document provides a general troubleshooting procedure for the NVIDIA System Management (NVSM) alert NV-CPU-XX, which indicates that a CPU has reported an internal error. The article outlines how to verify whether the alert represents an ...

• PCIe Gen5 Switch Board Replacement

  1. Objective The objective of this Method of Procedure (MOP) is to safely replace the defective PCIe Gen5 Switch Board in the Supermicro server while minimizing system downtime and ensuring all PCIe devices, including GPUs, NICs, NVMe drives, and ...

• Local Boot Support for DGX H200 with BCM 11

  Overview This Knowledge Base (KB) article explains the supported method for deploying and managing a DGX H200 system using Bright Cluster Manager (BCM) 11 while booting the operating system from the node's local NVMe storage. To be managed by BCM, ...

• Execution of NVIDIA Field Diagnostic (FD) Tool and Collection of Diagnostic Logs, and troubleshooting of GPU(s) not detected

  1. Objective To provide a standardized procedure for executing the NVIDIA Field Diagnostic (FD) tool, verifying GPU status, collecting the required diagnostic logs, and documenting the findings for further analysis. 2. Scope This procedure applies to ...

• Fiber Optic Bend Radius Measurement and Compliance

  1. Purpose This article outlines the procedure for verifying that installed fiber optic cables comply with minimum bend radius requirements. Proper verification prevents signal degradation, ensures optimal optical performance, and protects the ...

• Popular Articles

• CP Plus Camera and NVR Configuration

  NVR Configuration The CP Plus Pro Series of NVRs have been meticulously designed for providing you with upgraded performance and higher recording quality in your IP video surveillance solution. The robust processor that has been inculcated in this ...

• Kerberos Authentication – Overview

  What is Kerberos? Kerberos is a secure authentication method used in our Active Directory (AD) environment (mbuzztech.com). It allows users to: Access multiple systems without re-entering passwords (Single Sign-On – SSO) Log in once Where We Use It ...

• How to Remove and Reinstall NVIDIA Drivers on Ubuntu

  This article provides step by step guide to completely remove existing NVIDIA drivers and reinstall specific version of the NVIDIA driver on the Ubuntu system Prerequisites Administrative (sudo) access to the Ubuntu system. Internet access to ...

• Personal Computers and Servers - Classification and Point of Contact

  We can classify the computers that MBUZZ handles based on their form-factor as below: Tower Workstations, Desktops, Gaming PCs and SFF (Small form factor) PCs fall under this category. These are computers people would use on a desk and rarely move. ...

• M.2 SSD Tier List

  The sequential read and write speeds, which are usually the most advertised number, are not a proper benchmark of real-world performance or the quality of an SSD. This article categorizes and tiers SSDs based on factors like the type of NAND flash, ...