How to enable Transcription and recording in Microsoft Teams organization policy

How to enable Transcription and recording in Microsoft Teams organization policy

Steps to Enable Transcription in Teams:

Configure Teams Meeting Policies

  1. Sign in to the Microsoft Teams Admin Center:
    1. Go to Teams Admin Center.
  2. Navigate to Meeting Policies:
    1. Expand Meetings in the left pane and select Meeting policies.
  3. Edit or Create a Policy:
    1. Either select an existing meeting policy or create a new one by clicking Add.
  4. Enable Transcription:
    1. Under the Recording & transcription section, ensure the following settings are enabled:
      1. Allow transcription: Set to On.
      2. Allow cloud recording: Set to On (required for transcription).
  5. Apply the Policy:
    1. Assign the updated policy to the relevant users. You can do this under Users in the Teams Admin Center.

Verify in Microsoft Teams

  1. Schedule a Meeting:
    1. Open Microsoft Teams and schedule a meeting.
  2. Start the Meeting:
    1. Join the meeting as the organizer or participant.
  3. Start Transcription:
    1. During the meeting, click on the More actions (three dots) menu.
    2. Select Start transcription to begin capturing the conversation.

Steps to enable the one - one call recording in Microsoft teams:


They should follow these steps in the Microsoft Teams Admin Center:

  1. Go to Meetings > Meeting policies.
  2. Select the policy assigned or create a new one.
  3. Make sure the following settings are enabled:
    Allow cloud recording → ✅ On
    Allow transcription → ✅ On


  4. Click Save.
  5. Assign the updated policy to your user account if needed or assign to the Global (Org-wide default)

  6. Confirm these settings are enabled in the user’s assigned policy and verify in the One-One call.