ADT Asus Diagnostic Tool
ADT
Asus Diagnostic
Tool
Supported Product Types
ADT is compatible with various ASUS product types, including Notebooks, Desktops, AIOs, Mini PCs, and Vivo PCs. However, it does not support Chromebook Series, T Series, 32bit systems, and Atom Series models.
Use Cases
Comprehensive Hardware Testing: ADT performs detailed diagnostics on key hardware components, identifying the exact cause of issues in ASUS notebooks.
Accurate Error Identification: When a component fails a test, ADT provides an error code with suggested solutions, ensuring precise and effective repairs.
Efficient Test Result Management: ADT offers a simple method to upload test results to the Lean eService database, facilitating repair quality monitoring and tool implementation rate tracking.
Component Tests
ADT includes a range of component tests, such as Motherboard, Hard Disk Drive, Wi-Fi, RAM, SSD, Battery, Display, Touchscreen, Touchpad, Adapter, Keyboard, Fan, Webcam, ODD, USB, Speaker, SD Card Reader, Audio Jack, and Smart Card tests.
Test Parameters and Troubleshooting
The tool provides extensive system tests, component tests, symptom tests, and troubleshooting steps for various scenarios, including error codes, warning codes, hide codes, and pass codes.
Procedure
Requirements - An USB flash drive of 16GB SanDisk is recommended or more is required, preferably USB 3.0.
1. The ASUS Diagnostic Tool image can be downloaded from the SIP, which will be required to build the tool.
2. Using Rufus utility to build the ASUS Diagnostic Tool image into the USB flash drive.
3. Plug in the USB flash drive containing the tool into the USB3.0 port if the testing model has both USB3.0 and USB 2.0 to speed up the ADT test.
4. From the boot menu select the flash drive contains the ADT tool.
5. The computer will boot into ADT
like shown in figure.
6. ADT may catch the wrong product
type or unable to catch, you can choose the correct product type for testing.
7. Two types of tests are
available in ADT 1) Extensive System Test and 2) Advanced Test.
Extensive System Test
1.Click on the Extensive System
Test.
2. Once the test completed results will be displayed.
Advanced Test
1. Component Test: Choose component
test to test each component separately.
2. Component tests may have a
Quick Test, Full Test, and other test specific tests depending on the
component.
3.Click which test is required, once the test is completed the results will be displayed.
Test Results
Conclusion
The ASUS Diagnostic Tool is an essential utility for ASUS service providers, offering a reliable and efficient way to diagnose and repair hardware issues. By following the guidelines provided in this KB article, technicians can ensure accurate diagnostics and enhance overall customer satisfaction.
Related Articles
Asus AIO E3402 RAM Upgradation
Asus AIO E3402 RAM Upgradation Upgrading and replacing components in the most current Asus AIO PC series needed extra caution. Because they are more sleek and thin than earlier models., especially while opening the device. Otherwise, there is a ...Ubuntu Server 22.04 Installation Hangs on ASUS WRX80e-SAGE Series
During the installation of Ubuntu Server 22.04 on ASUS WRX80E-SAGE series motherboards, the installation process hangs during the boot phase. The issue is associated with USB disk recognition errors, particularly with devices managed by the XHCI ...Intel Processor Diagnostic Tool
Intel Processor Diagnostic Tool For diagnosing Intel processor we have a dedicated tool from Intel, we can download and install, run the tool in our system that need to be tested . We can check& verify following details. Verify the functionality of ...M.2 drives not detecting after VROC install on ASUS server
Issue: M.2 drives not detecting on ASUS Server Cause: VROC doesn’t work if CSM mode enabled. Also Broadcom menu item will disappear if CSM mode enabled (Broadcom BIOS will use legacy tool for RAID creation). Solution: Re-flashed the BIOS ...ASUS Server Stress Testing Guide for INTEL and AMD Platforms
Creating a Bootable USB with Asus Test Tool Step 1: Download Required Files Download Asus Linux Image: Save the Linux image file provided by Asus. Download Memtest Tool: Open a browser, search for "Memtest," and download the free version from the ...
Recent Articles
Troubleshooting NVSM Alert NV-CPU-XX – Unrecoverable CPU Internal Error
Purpose This document provides a general troubleshooting procedure for the NVIDIA System Management (NVSM) alert NV-CPU-XX, which indicates that a CPU has reported an internal error. The article outlines how to verify whether the alert represents an ...PCIe Gen5 Switch Board Replacement
1. Objective The objective of this Method of Procedure (MOP) is to safely replace the defective PCIe Gen5 Switch Board in the Supermicro server while minimizing system downtime and ensuring all PCIe devices, including GPUs, NICs, NVMe drives, and ...Local Boot Support for DGX H200 with BCM 11
Overview This Knowledge Base (KB) article explains the supported method for deploying and managing a DGX H200 system using Bright Cluster Manager (BCM) 11 while booting the operating system from the node's local NVMe storage. To be managed by BCM, ...Execution of NVIDIA Field Diagnostic (FD) Tool and Collection of Diagnostic Logs, and troubleshooting of GPU(s) not detected
1. Objective To provide a standardized procedure for executing the NVIDIA Field Diagnostic (FD) tool, verifying GPU status, collecting the required diagnostic logs, and documenting the findings for further analysis. 2. Scope This procedure applies to ...Fiber Optic Bend Radius Measurement and Compliance
1. Purpose This article outlines the procedure for verifying that installed fiber optic cables comply with minimum bend radius requirements. Proper verification prevents signal degradation, ensures optimal optical performance, and protects the ...
Popular Articles
CP Plus Camera and NVR Configuration
NVR Configuration The CP Plus Pro Series of NVRs have been meticulously designed for providing you with upgraded performance and higher recording quality in your IP video surveillance solution. The robust processor that has been inculcated in this ...Kerberos Authentication – Overview
What is Kerberos? Kerberos is a secure authentication method used in our Active Directory (AD) environment (mbuzztech.com). It allows users to: Access multiple systems without re-entering passwords (Single Sign-On – SSO) Log in once Where We Use It ...How to Remove and Reinstall NVIDIA Drivers on Ubuntu
This article provides step by step guide to completely remove existing NVIDIA drivers and reinstall specific version of the NVIDIA driver on the Ubuntu system Prerequisites Administrative (sudo) access to the Ubuntu system. Internet access to ...Personal Computers and Servers - Classification and Point of Contact
We can classify the computers that MBUZZ handles based on their form-factor as below: Tower Workstations, Desktops, Gaming PCs and SFF (Small form factor) PCs fall under this category. These are computers people would use on a desk and rarely move. ...M.2 SSD Tier List
The sequential read and write speeds, which are usually the most advertised number, are not a proper benchmark of real-world performance or the quality of an SSD. This article categorizes and tiers SSDs based on factors like the type of NAND flash, ...